Privacy Policy
Last updated: July 2026
Information We Collect
When you place an order or create an account we collect the information needed to serve you: your name, email address, shipping address, phone number (optional) and order history. Payment details are processed by our payment providers (PayPal and card networks) and are never stored on our servers.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order updates, and — only if you opt in — send occasional offers and pet care tips. We never sell your personal data to third parties.
Cookies
We use cookies that are necessary for the store to work (such as keeping your cart and sign-in session) and basic analytics to improve the shopping experience. You can control cookies through your browser settings.
Data Sharing
We share data only with service providers required to fulfil your order: payment processors, shipping carriers and our hosting providers. These partners may only use your data to provide their services to us.
Data Security
All traffic to our site is encrypted with SSL/TLS. Access to customer data is restricted and protected. If we ever become aware of a data breach affecting you, we will notify you promptly.
Your Rights
You may access, correct or delete your personal data at any time. Manage your details under My Account, or contact us at support@tailwaggly.com and we will respond within 30 days.
Contact
For any privacy questions, contact us at support@tailwaggly.com.